Curbside brush collection is provided twice per year. Customers receive notification on a door hanger of their week of collection 7-10 days before collection begins. These guidelines apply:
The date on the door hanger states when your brush pile should be set out. It is NOT the actual day of collection. Collections can take up to a week to complete.
Brush piles should be no more than eight cubic yards and placed within eight feet of the curb.
Your pile should be ready for pickup no later than 7:00 am on the Monday of your scheduled collection week.
Residents can schedule an out of cycle brush pick up for a fee by calling 3-1-1 or 210-207-6000.
Piles should not be obstructed, in front of parked cars or under low hanging tree limbs.
Do not place any material on vacant lots or on top of water meters.
The property owner will be in violation of City Code, Chapter 14 and may receive a fine of up to $2,000.00 per day along with collection and disposal fees if their pile contains non-brush material, is obstructed or is set out after crews have passed the residence.
Accepted Materials
Tree branches
Woody vines
Shrubs
Unacceptable Materials
Plastic bagged leaves*
Bulky household items
Construction, roofing,, or demolition material
Household hazardous waste
Grass clippings
Trash
Car tires
Soil & rocks
* Leaves that are brought in unacceptable containers, may still be emptied out of those containers at the brush drop-off centers.
Tags, Door Hangers & Flyers
We communicate directly with individual customers in a variety of ways. Here are the methods we use and what the messages mean.
The brown trash cart is for household garbage only. It is collected one specific day per week. Find your collection day.
There are three sizes available – 96-gallon, 64-gallon and 48-gallon. Call 3-1-1 or 210-207-6000 and request the best size for your household. You may also request brown additional carts. This will increase the monthly collection fee.
The monthly collection fee is based on the size of your brown trash cart. If you downsize your cart, the monthly fee will be reduced. Request to downsize by calling 3-1-1 or 210-207-6000.
On your collection day, set the brown cart at the curb by 7:00 am.
It cannot be in the lawn, on the sidewalk or in the driveway. (Alley collections are the only exception.)
The wheels should be touching the curb.
It should be unobstructed – not behind parked cars or blocked by other things. Also, it should not be under low hanging tree limbs.
Do not overfill or overstuff the cart. The material could get lodged in the cart and not empty. If it is too heavy, the cart could fall into the truck.
The lid must close completely. Do not put extra material on top or to the side of the carts. The arm cannot grab it.
NEVER put ashes, coals or embers in the carts. Material in trucks can catch fire.
Household hazardous waste should be taken to the Drop-Off Center.
If you feel your cart has been missed, wait until 5:00 pm to report it to 3-1-1 or 210-207-6000.
The green organics cart is for household compostable material and is collected one specific day per week on the same day the blue recycling cart is also collected. Find your collection day.
There are two sizes available – 96-gallon and 48-gallon. Call 3-1-1 or 210-207-6000 and request the best size for your household.
The monthly collection fee is based on the size of your brown trash cart. There is no fee for collecting the green and blue carts.
On your collection day, set the green cart at the curb by 7:00 am.
The green cart cannot be in the lawn, on the sidewalk or in the driveway. (Alley collections are the only exception.)
The wheels should be touching the curb.
It should be at least three feet apart from the blue cart so the automated arm can grab the cart easily.
It should be unobstructed – not behind parked cars or blocked by other things. Also, it should not be under low hanging tree limbs.
Do not overfill or overstuff the cart. The material could get lodged in the cart and not empty. If it is too heavy, the cart could fall into the truck.
The lid must close completely. Do not put extra material on top or to the side of the carts. The arm cannot grab it.
If you feel your cart has been missed, wait until 5:00 pm to report it to 3-1-1 or 210-207-6000.
The blue recycling cart is for household recyclable materials and is collected one specific day per week on the same day the green organics cart is also collected. Find your collection day.
There are two sizes available – 96-gallon and 48-gallon. Call 3-1-1 or 210-207-6000 and request the best size for your household.
The monthly collection fee is based on the size of your brown trash cart. There is no fee for collecting the blue and green carts.
On your collection day, set the blue cart at the curb by 7:00 am.
The blue cart cannot be in the lawn, on the sidewalk or in the driveway. (Alley collections are the only exception.)
The wheels should be touching the curb.
It should be at least three feet apart from the green cart so the automated arm can grab it easily.
It should be unobstructed – not behind parked cars or blocked by other things. Also, it should not be under low hanging tree limbs.
Do not overfill or overstuff the cart. The material could get lodged in the cart and not empty. If it is too heavy, the cart could fall into the truck.
The lid must close completely. Do not put extra material on top or to the side of the carts. The arm cannot grab it.
If you feel your cart has been missed, wait until 5:00 pm to report it to 3-1-1 or 210-207-6000.
